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Supplement™

Claims supplement workflow

Overview

Remove the friction behind every supplement

Supplement workflows impact more than operational efficiency. They affect contractor relationships, adjuster productivity, and ultimately how quickly policyholders can move forward after a claim.

Cotality Supplement™ helps carriers improve submission quality, accelerate reviews, reduce administrative effort, and create a more consistent process from intake through decision. By bringing contractors and carriers into a shared workflow, organizations can reduce friction, improve collaboration, and create a more efficient path to resolution.

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Spend less time managing the process

Capture complete submissions upfront, eliminate inbox monitoring and manual triage, and standardize intake across contractors and teams

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Build consistency into every review

Create a repeatable approach to intake, side-by-side estimate comparisons, and automated routing across your claims organization

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Turn activity into insight

Bring real-time visibility to supplement trends and workflow progression to better manage claims leakage and performance

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Strengthen relationships

Build a transparent, collaborative supplement experience that eliminates back-and-forth, helps contractors and carriers align faster, and speeds up recovery for policyholders

Features

Designed for how supplements really move

Connect contractors, adjusters, and claims operations through a consistent workflow that improves information quality and reduces administrative effort.

A contractor uses a carrier-branded portal on a laptop to submit a structured supplement request with required documents.

Standardize intake & fast-track submissions

Contractors submit requests through a carrier-branded portal with tailored required fields and document prompts. Supplement validates claim details upfront to eliminate missing data and inbox chaos, ensuring adjusters receive complete, structured submissions ready for review.

An adjuster reviews a side-by-side report on a laptop that automatically highlights added and removed line items.

Instant estimate change tracking

Automatically translates third-party estimate files into Claims Workspace format and generates side-by-side comparison reports. Supplement instantly highlights added, removed, or altered line items with price and quantity variances, allowing adjusters to pinpoint scope changes without manual re-keying.

Supplement analytics & trend dashboards

Bring supplement activity into a centralized dashboard that tracks submission volume, workflow progression, routing activity, and intake data, unlocking better understanding and management of supplement operations.

A contractor uses a carrier-branded portal on a laptop to submit a structured supplement request with required documents.

Standardize intake & fast-track submissions

Contractors submit requests through a carrier-branded portal with tailored required fields and document prompts. Supplement validates claim details upfront to eliminate missing data and inbox chaos, ensuring adjusters receive complete, structured submissions ready for review.

Instant estimate change tracking

Automatically translates third-party estimate files into Claims Workspace format and generates side-by-side comparison reports. Supplement instantly highlights added, removed, or altered line items with price and quantity variances, allowing adjusters to pinpoint scope changes without manual re-keying.

Supplement analytics & trend dashboards

Bring supplement activity into a centralized dashboard that tracks submission volume, workflow progression, routing activity, and intake data, unlocking better understanding and management of supplement operations.

Pricing
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FAQ

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What is Cotality Supplement™?

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How can property insurance carriers eliminate shared email inboxes for contractor supplements?

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How do property adjusters identify line-item differences between original and supplement estimates?

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How can P&C carriers enable low-touch or straight-through review on claim supplements?

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How does Cotality Supplement™ differ from other solutions?

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How can we help you?

Let's get this conversation started! Our team is here to provide you with more information and answer any questions you may have.

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Trying to reach us by phone?

Get in touch with our sales team at (866) 774-3282. We're here Monday to Friday from 7 a.m. to 5 p.m. CT.

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Looking for support?

Visit our dedicated support page to find support for all our products.

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