Supplement™
Claims supplement workflow
Remove the friction behind every supplement
Supplement workflows impact more than operational efficiency. They affect contractor relationships, adjuster productivity, and ultimately how quickly policyholders can move forward after a claim.
Cotality Supplement™ helps carriers improve submission quality, accelerate reviews, reduce administrative effort, and create a more consistent process from intake through decision. By bringing contractors and carriers into a shared workflow, organizations can reduce friction, improve collaboration, and create a more efficient path to resolution.
Designed for how supplements really move
Connect contractors, adjusters, and claims operations through a consistent workflow that improves information quality and reduces administrative effort.

Standardize intake & fast-track submissions
Contractors submit requests through a carrier-branded portal with tailored required fields and document prompts. Supplement validates claim details upfront to eliminate missing data and inbox chaos, ensuring adjusters receive complete, structured submissions ready for review.
Instant estimate change tracking
Automatically translates third-party estimate files into Claims Workspace format and generates side-by-side comparison reports. Supplement instantly highlights added, removed, or altered line items with price and quantity variances, allowing adjusters to pinpoint scope changes without manual re-keying.

Supplement analytics & trend dashboards
Bring supplement activity into a centralized dashboard that tracks submission volume, workflow progression, routing activity, and intake data, unlocking better understanding and management of supplement operations.

Standardize intake & fast-track submissions
Contractors submit requests through a carrier-branded portal with tailored required fields and document prompts. Supplement validates claim details upfront to eliminate missing data and inbox chaos, ensuring adjusters receive complete, structured submissions ready for review.
Instant estimate change tracking
Automatically translates third-party estimate files into Claims Workspace format and generates side-by-side comparison reports. Supplement instantly highlights added, removed, or altered line items with price and quantity variances, allowing adjusters to pinpoint scope changes without manual re-keying.
Supplement analytics & trend dashboards
Bring supplement activity into a centralized dashboard that tracks submission volume, workflow progression, routing activity, and intake data, unlocking better understanding and management of supplement operations.
FAQ
What is Cotality Supplement™?
CotalitySupplement™ is the property insurance industry’s first dedicated supplementmanagement platform designed to replace fragmented email workflows. Itstandardizes contractor intake through a configurable portal, automates filerouting using carrier-defined rules, and delivers automated estimatetranslation and line-item comparison reports.
How can property insurance carriers eliminate shared email inboxes for contractor supplements?
Carrierseliminate supplement email inboxes by implementing dedicated intake portalsthat standardize submissions upfront. Solutions like Cotality Supplementreplace unmonitored inboxes by requiring full documentation, applyingcarrier-defined routing rules, and auto-dispatching files directly to adjustingteams to bypass manual inbox triage.
How do property adjusters identify line-item differences between original and supplement estimates?
Adjustersidentify line-item differences using automated comparison engines that generatedifference summaries. Cotality Supplement ingests original and supplementalestimates, visually categorizing line items into added, removed, quantity, andunit-price modifications to eliminate manual line-by-line documentreconciliation.
How can P&C carriers enable low-touch or straight-through review on claim supplements?
Carriers achievelow-touch supplement reviews by enforcing business validation rules at portalintake. Cotality Supplement screens incoming files against carrier parameters,automatically passing low-complexity, verified requests through for approvalwhile routing complex, high-dollar scope discrepancies to senior humanadjusters for review.
How does Cotality Supplement™ differ from other solutions?
Unlike basicin-house portals or email channels that only collect static documents, CotalitySupplement operates as an active workflow engine. It requires zero ITdevelopment to configure, automatically ingests and compares line-item estimatefiles, validates program rules, and routes structured data directly intocarrier estimating systems.
How can we help you?
Let's get this conversation started! Our team is here to provide you with more information and answer any questions you may have.
Trying to reach us by phone?
Get in touch with our sales team at (866) 774-3282. We're here Monday to Friday from 7 a.m. to 5 p.m. CT.
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Visit our dedicated support page to find support for all our products.
