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Customer Support

Cotality offers more than 100 products and data solutions that enable the property industry to better understand current market conditions and risks, plan for the future, and make the best business decisions.

Below, you will find contact details to get product support for some of Cotality’s most popular offerings. If you don’t see one of your products listed, please contact your account manager for assistance.
Click on a product name below to see the support contact details for that product
24/7
800-ALAMODE
‍appraiserinfo@corelogic.com
‍https://help.alamode.com/
Weekdays: 8 a.m. – 5 p.m. CT
800-900-4954
‍support@appraisalscope.com
Contact your local multiple listing help desk.
Weekdays: 7 a.m. – 7 p.m. CT
‍fncsupport@corelogic.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
800-225-4707
‍customerproductsupport@corelogic.com
If you notice an inquiry as Credco on your credit report, it is likely because of a recent application for which CoreLogic provides data to lenders. Read more
‍Weekdays: 6 a.m. – 5 p.m. PT
800-637-2422
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks. 

‍Still can’t find what you’re looking for?

‍Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
‍
We’re available 24/7 for our valued customers.
Weekdays: 6 a.m. – 5 p.m.
PST866-256-7464
‍support@closing.com
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks. 

‍Still can’t find what you’re looking for?

‍Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
‍
We’re available 24/7 for our valued customers.
mortgageplatformsupport@corelogic.com
‍OR Submit a form at:  https://mortgageplatform.corelogic.com
24/7866-769-7855
‍support@nextgearsolutions.com
‍https://www.nextgearsolutions.com/help/product-support/
Weekdays: 8 a.m. – 5 p.m. CT
For clients accessing LoanSafe through the RealQuest website:
800-345-7334
‍Support@CoreLogic.com
‍For clients accessing LoanSafe through an LOS:
844-323-3783
‍Support@CoreLogic.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
800-544-2678, option 1
‍is.support@corelogic.com
Your 800 number is listed under help section in your Matrix account.
Weekdays: 7 a.m. – 7 p.m. CT
800-900-4954
‍mercuryinfo@corelogic.com
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks. 

‍Still can’t find what you’re looking for?

‍Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
‍
We’re available 24/7 for our valued customers.
Regional contact details are available here: https://support.symbilityproperty.com/en/support/home
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
Weekdays: 6 a.m. – 5 p.m. PST
866-256-7464
‍ordersupport@closing.com
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks. 

‍Still can’t find what you’re looking for?

‍Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
‍
We’re available 24/7 for our valued customers.
24/7
866-769-7855
‍support@nextgearsolutions.com
‍https://www.nextgearsolutions.com/help/product-support/
Weekdays: 7 a.m. – 7 p.m. CT
800-900-4954
‍mercuryinfo@corelogic.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
Contact your local multiple listing help desk.
800-225-4707
‍ResidentialTaxSupport@corelogic.onmicrosoft.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
24/7
866-769-7855
‍support@nextgearsolutions.com
‍https://www.nextgearsolutions.com/help/product-support/
Weekdays: 6 a.m. – 5 p.m. PST
866-256-7464
‍support@closing.com
Contact your local multiple listing help desk.
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
‍is.support@corelogic.com