Overview
Empower property tax decisions
Confident property tax decisions come from clarity. With DigitalTax Portal, you gain a powerful vantage point by combining near real-time data, automated workflows, and intuitive dashboards in one unified experience. We partner with 22,000+ taxing authorities to deliver accurate, up-to-date property tax data. Gain visibility into due dates, payment status, and more, helping you stay informed and act before issues arise. Backed by automation and seamless integration, DigitalTax Portal lets you track every loan’s status and centralize your tax servicing workflow. The future of property tax is digital. Take charge with DigitalTax Portal.
Improved loan and tax data accessibility
Search loans by name, address, or ID, and see full tax reporting history. Access legal descriptions, payment info, and delinquency records in one place for faster, more accurate tax management.
More efficiency and control
Manage loan changes, tax IDs, and legal updates. Approve or hold delinquency letters before homeowners see them. Access real-time dashboards and maintain full loan histories for data-driven decisions.
Better risk and compliance management
Track delinquency risks, cut-off dates, and collections. Get agency updates to ensure correct payments and avoid rejections in real-time. Stay on top of tax law changes and compliance needs.
Improved loan and tax data accessibility
Search loans by name, address, or ID, and see full tax reporting history. Access legal descriptions, payment info, and delinquency records in one place for faster, more accurate tax management.
More efficiency and control
Manage loan changes, tax IDs, and legal updates. Approve or hold delinquency letters before homeowners see them. Access real-time dashboards and maintain full loan histories for data-driven decisions.
Better risk and compliance management
Track delinquency risks, cut-off dates, and collections. Get agency updates to ensure correct payments and avoid rejections in real-time. Stay on top of tax law changes and compliance needs.
Scalable for evolving portfolios
The system grows with you through originations and transfers. DigitalTax Portal’s flexible architecture scales to your needs, ensuring reliable performance whether you manage 200 loans or 2 million.
Features
Centralize and streamline tax servicing
DigitalTax Portal centralizes loan and tax data, agency details, and servicing insights in one place. Dashboards, self-serve tools, the Knowledge Center, and reporting provide real-time visibility, automate key tasks, and reduce compliance risks.
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All your loan data in one place
DigitalTax Portal centralizes loan and property tax data for quick access. Search by borrower, address, loan number, or agency profile to view current and historical records, including legal descriptions, payment history, and balances.
Near real-time agency connections
Access data from 22,000+ agencies, including collector details, payment instructions, and mailing addresses. Track delinquent loans in real-time, review delinquency letters before sending, and rely on Cotality to coordinate with agencies for support.
Superior self-serve features
Take control and make updates to contracts, tax IDs, and legal documents in just a few clicks. The Residential Tax Request System automates ticket creation, while the letter approval module lets you review delinquency notices for added oversight.
Real-time dashboards and portfolio insight
DigitalTax Portal dashboards give servicers visibility into loan statuses, tax deadlines, and delinquency trends while reducing reliance on spreadsheets. On-demand reporting tracks performance and supports data-driven decisions whenever needed.
With 48M
loans under our service, Cotality handled over 1.17 million borrower calls in a year, successfully resolving 52% of inquiries through self-service tools
22,000
taxing authorities are connected nationwide by our DigitalTax Portal, providing near real-time updates and unmatched data coverage
100+
automated quality checks, running nightly to ensure data accuracy, tax payment precision, and compliance
FAQ
Who can use DigitalTax Portal?
Anyone on your team, whether it’s a tax specialist or customer service representative, can access DigitalTax Portal. There are no restrictions on the number of users, and the platform is designed to be intuitive and easy to navigate, regardless of technical expertise.
Isn’t DigitalTax Portal expensive?
Unlimited access to the DigitalTax Portal comes standard with any Cotality tax service. We believe digital access should be available to all clients to help maintain loan accuracy and reliability.
How does the DigitalTax Portal handle end-of-year tax payments?
DigitalTax Portal prioritizes urgent payment deadlines. It delivers immediate visibility into year-end tax statuses so you can finalize payments on schedule.
Is DigitalTax Portal truly real-time?
While agency data refresh rates may vary, DigitalTax Portal updates as soon as new information is available—allowing near real-time monitoring and quick actions.
What if we need extra support or have unique needs?
Beyond the core platform, Cotality offers Staff Augmentation—where specialists can process payments in your system, handle non-escrow delinquent loans, process refunds, and conduct customer research. We also provide a Customer Care Center that manages calls from homeowners on your behalf and can be white-labeled to align with your brand, letting your team focus on higher-level servicing priorities.
How do I know the data is accurate and current?
DigitalTax Portal is powered by near real-time connections to thousands of taxing authorities, covering over 80% of U.S. mortgages with immediate updates. We’re continuously adding new agencies to expand that coverage even further.
