Property Tax Deferral Suite
Simplify tax deferral management
Streamline property tax relief, automate workflows
Cotality’s Property Tax Deferral Suite is a web-based solution built for state and local agencies to simplify and manage their property tax deferral programs. From rising homeowner tax burdens to disaster recovery efforts, our technology supports governments in delivering critical property tax assistance.
This property tax software automates eligibility checks, streamlines applications, and centralizes program oversight—helping teams overcome staffing limits, inconsistent processes, and compliance headaches.
With built-in data analytics, optional tax deferral call center support, and help with homeowner outreach, it’s a one-stop shop to deliver real homeowner relief while staying efficient and on track with regulations.
Easy online applications
A secure, self-service portal enables online property tax deferral applications, improving the homeowner experience and boosting completion rates.
Consistent compliance
Our property tax compliance software standardizes processes across jurisdictions, simplifies audits, and ensures alignment with local laws.
Staff workload reduction
Automated tax workflow tools relieve your team from repetitive tasks, enabling faster reviews and better resource allocation.
Easy online applications
A secure, self-service portal enables online property tax deferral applications, improving the homeowner experience and boosting completion rates.
Consistent compliance
Our property tax compliance software standardizes processes across jurisdictions, simplifies audits, and ensures alignment with local laws.
Staff workload reduction
Automated tax workflow tools relieve your team from repetitive tasks, enabling faster reviews and better resource allocation.
Data-driven insights
Access the nation’s most comprehensive digital property tax data—covering 99.9% of U.S. parcels—to improve program targeting and outcomes.
Comprehensive tax deferral management
Real-time eligibility verification, streamlined digital recording, dedicated call center support, and targeted marketing strategies empower agencies to simplify deferral programs and boost homeowner engagement.
Automated eligibility verification
Enable real-time, online checks for faster decisions and more efficient property tax assistance.
E-recording capabilities
Efficient digital record-keeping with daily or weekly data refresh options enables rapid updates and simplified reporting, eliminating the need for paper applications.
White-labeled contact center
Expert live agents and automated IVR systems handle inbound inquiries efficiently, maintaining high-quality service and detailed reporting.
Marketing consultation services
Promote your homeowner tax relief offerings with strategic outreach, including webinars, digital toolkits, and educational content.
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Automated eligibility verification
Enable real-time, online checks for faster decisions and more efficient property tax assistance.
E-recording capabilities
Efficient digital record-keeping with daily or weekly data refresh options enables rapid updates and simplified reporting, eliminating the need for paper applications.
White-labeled contact center
Expert live agents and automated IVR systems handle inbound inquiries efficiently, maintaining high-quality service and detailed reporting.
Marketing consultation services
Promote your homeowner tax relief offerings with strategic outreach, including webinars, digital toolkits, and educational content.
$14M+
disbursed in low-interest loan funds since 2023 through Colorado’s property tax deferral program powered by Cotality
4,400+
applications received and managed via our property tax automation suite since launching in Colorado
70%
consistent annual application completion rate—proving that digital access and automation drive higher homeowner engagement
FAQ
How customizable is the Property Tax Deferral Suite for our state’s unique requirements?
The Property Tax Deferral Application site can be customized to fit any state or agency regulations and brand guidelines, ensuring a seamless experience for homeowners.
Can we integrate the Deferral Suite with our existing website?
Yes. You can decide whether to integrate the site with your own, or, it can be accessed as a standalone page with its own URL referencing your state or county.
Does the solution support multiple languages for applicants?
We're happy to offer the site in additional languages if required by your state or county.
What kind of training does Cotality provide for agency staff?
Our system is designed to be intuitive, but we also offer online training so you can feel confident in using the system and helping homeowners through the application process.
How quickly can the Property Tax Deferral Suite be deployed?
Installation timelines will vary, depending on the complexity of your deferral programs. More complex programs may take up to three months, while simple programs already in our program warehouse can be implemented in weeks.
What ongoing support options does Cotality offer after implementation?
System support, bug fixes, and disaster recovery is currently offered at the basic agreement level. Additional support includes call center support, work flow management, and more.
How can we help you?
Let's get this conversation started! Our team is here to provide you with more information and answer any questions you may have.
Trying to reach us by phone?
Get in touch with our sales team at (866) 774-3282. We're here Monday to Friday from 7 a.m. to 5 p.m. CT.
Looking for support?
Visit our dedicated support page to find support for all our products.
