Expert support from our client services team
Our UK-based client services team is here to help you get the most out of our software. Whether you need technical support, expert advice, or guidance on industry best practices, our specialists are just a call or an email away.
Banking & Finance
0333 123 1417
supportUK@cotality.com
Weekdays: 8 a.m. – 8 p.m. GMT
Saturdays: 9 a.m. – 5 p.m. GMT
Sundays: 9 a.m. – 1 p.m. GMT
Weekdays: 8 a.m. – 8 p.m. GMT
Saturdays: 9 a.m. – 5 p.m. GMT
Sundays: 9 a.m. – 1 p.m. GMT
Xmas opening hours
Monday 22nd December – 8am – 8pm
Tuesday 23rd December – 8am – 8pm
Wednesday 24th December (Christmas Eve) – 8am – 1pm
Thursday 25th December (Christmas Day) – Closed
Friday 26th December (Boxing Day) – Closed
Saturday 27th December – Closed
Sunday 28th December – Closed
Monday 29th December – 8am – 8pm
Tuesday 30th December – 8am – 8pm
Wednesday 31st December (New Years Eve) – 8am – 1pm
Thursday 1st January (New Years Day) – Closed
Friday 2nd January – 8am – 8pm
AppraisalPort®
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Property Insurance
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Claims solutions:
0330 380 1282
uk.claims.support@cotality.com
Contractor solutions:
0333 358 0988
uk.contractor.support@cotality.com
Catastrophe risk solutions:
catrisk@corelogic.com
Araya products
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Weekdays: 5 a.m. - 5 p.m. PST
844-323-3783
support@cotality.com
Property Marketing
Client services and general queries
020 8451 8600
ClientServicesPM@cotality.com
Monday – Friday: 9 a.m. to 6 p.m. GMT (excluding bank holidays)
Booking and appointment queries
020 8451 8611
Bookings-PM@cotality.com
Monday – Friday: 9 a.m. to 6 p.m. GMT (excluding bank holidays)
Xmas opening hours
Wednesday 24th December (Christmas Eve) – 9am – 1pm
Thursday 25th December (Christmas Day) – Closed
Friday 26th December (Boxing Day) – Closed
Saturday 27th December – Closed
Sunday 28th December – Closed
Monday 29th December – Closed
Tuesday 30th December – Closed
Wednesday 31st December - Closed
Thursday 1st January (New Years Day) – Closed
Friday 2nd January – 9am - 6pm
Property Surveying
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
0333 123 1417
supportUK@cotality.com
Weekdays: 8 a.m. – 8 p.m. GMT
Saturdays: 9 a.m. – 5 p.m. GMT
Sundays: 9 a.m. – 1 p.m. GMT
Xmas opening hours
Monday 22nd December – 8am – 8pm
Tuesday 23rd December – 8am – 8pm
Wednesday 24th December (Christmas Eve) – 8am – 1pm
Thursday 25th December (Christmas Day) – Closed
Friday 26th December (Boxing Day) – Closed
Saturday 27th December – Closed
Sunday 28th December – Closed
Monday 29th December – 8am – 8pm
Tuesday 30th December – 8am – 8pm
Wednesday 31st December (New Years Eve) – 8am – 1pm
Thursday 1st January (New Years Day) – Closed
Friday 2nd January – 8am – 8pm
Flood Determinations
Hours: Monday-Friday 7am-7pm CST
Phone: 800-447-1772
Email: ClientSupport@cotality.com
Income Analysis
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Portfolio Intelligence and Monitoring
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
RealQuest
Weekdays: 5 a.m. - 5 p.m. PST
800-345-7334
support@cotality.com
Retrofit
0333 123 4288
supportuk@cotality.com
Weekdays: 8 a.m. - 8 p.m. GMT
Saturdays: 9 a.m. - 5 p.m. GMT
Sundays: 9 a.m. - 1 p.m. GMT
Xmas opening hours
Monday 22nd December – 8am – 8pm
Tuesday 23rd December – 8am – 8pm
Wednesday 24th December (Christmas Eve) – 8am – 1pm
Thursday 25th December (Christmas Day) – Closed
Friday 26th December (Boxing Day) – Closed
Saturday 27th December – Closed
Sunday 28th December – Closed
Monday 29th December – 8am – 8pm
Tuesday 30th December – 8am – 8pm
Wednesday 31st December (New Years Eve) – 8am – 1pm
Thursday 1st January (New Years Day) – Closed
Friday 2nd January – 8am – 8pm
Verification of Employment and Income
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Need help with your Cotality Products?
Our Help Centre is designed to support you with the knowledge and resources to help you get the best out of our products. Browse our topics and frequently asked questions below.