arrow_back
Back

Payoff Analysis

Get a full picture of customer activity after a loan payoff

Overview

Retain and recover your clients

Payoff Analysis makes it easy for mortgage lenders to track and analyze loans that have been paid off. By identifying which lenders and loan officers are originating these new loans, you can better monitor lost opportunities and take action to enhance your processes, improve client retention, and revise your engagement strategies to secure more business in the future. Powered by our unique Owner Link™ technology, you get a fuller picture of customer activity, allowing you to see exactly where your payoffs went and their subsequent activity. The more you know about your payoffs, the greater your competitive edge so you can win back business.

Where to access :
arrow_upload_ready

Boost client retention

Reduce client attrition by understanding why loans are paid off. Optimize your engagement to preempt refinancing and sales, and protect your portfolio.

sprint

Stay ahead of competitors

Leverage competitor insights to understand market dynamics. Adjust your retention strategies for a competitive edge and see which lenders are originating new loans for your former clients.

group_search

Identify loan officer activity

Find out which loan officers are taking past borrowers for a subsequent transaction after a payoff. Use these insights to refine your retention strategies and secure future business.

clock_arrow_down

Reduce time spent on analysis

Analyze past payoffs in minutes rather than spending valuable time manually tracking down past borrowers. Get fast, actionable insights to inform your lending strategy.

Features

Unlock deeper insights

Our Payoff Analysis solution is powered by a suite of robust features, giving you a complete and cohesive understanding of the market, your portfolio, and property information - all on a single platform.

professionals working on laptops

Payoff tracking with Owner Link

See detailed insights into why loans were paid off – whether to retire debt, sell a home to move, to refinance, or for other reasons. Powered by our unique, persistent identifier, Owner Link lets you understand your clients' subsequent transactions to stay informed of lost opportunities.

In-depth client retention insights

Analyze your retention rates with unprecedented clarity and compare your performance to that of your competitors. This allows you to understand exactly where your former clients are going and, more importantly, why they are leaving, enabling you to build more effective retention strategies.

Comprehensive, customer-centric views

Gain greater visibility into payoff activity to understand owner behavior and patterns. By seeing the complete picture of customer activity, you can move from reactive measures to proactive strategies, anticipating client needs and market movements before they happen.

Proactive trend monitoring

Track seasonal and market-driven trends in payoffs to help you adjust your lending strategies based on industry shifts. This feature helps you stay ahead of the curve, ensuring your business is always positioned to take advantage of market opportunities and mitigate risks.

professionals working on laptops

Payoff tracking with Owner Link

See detailed insights into why loans were paid off – whether to retire debt, sell a home to move, to refinance, or for other reasons. Powered by our unique, persistent identifier, Owner Link lets you understand your clients' subsequent transactions to stay informed of lost opportunities.

In-depth client retention insights

Analyze your retention rates with unprecedented clarity and compare your performance to that of your competitors. This allows you to understand exactly where your former clients are going and, more importantly, why they are leaving, enabling you to build more effective retention strategies.

Comprehensive, customer-centric views

Gain greater visibility into payoff activity to understand owner behavior and patterns. By seeing the complete picture of customer activity, you can move from reactive measures to proactive strategies, anticipating client needs and market movements before they happen.

Proactive trend monitoring

Track seasonal and market-driven trends in payoffs to help you adjust your lending strategies based on industry shifts. This feature helps you stay ahead of the curve, ensuring your business is always positioned to take advantage of market opportunities and mitigate risks.

99%

Reduction in time spent compared to manual tracking

40%

Client retention rate compared to 18% industry standard

Pricing
No items found.

How can we help you?

Let's get this conversation started! Our team is here to provide you with more information and answer any questions you may have.

Trying to reach us by phone?

Get in touch with our sales team at (866) 774-3282. We're here Monday to Friday from 7 a.m. to 5 p.m. CT.

Looking for support?

Visit our dedicated support page to find support for all our products.

Contact details