Video
Overcoming top servicing challenges
21 min
December 2, 2025
Expert panel: 4 questions servicers need answered
Servicers face mounting challenges - from complex loan transfers to rising property taxes and seasonal call spikes. In this exclusive panel discussion, Cotality’s top experts share practical strategies to help you stay ahead, reduce risk, and build stronger homeowner relationships.
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Simplifying loan transfers
Best practices for smooth handoffs, avoiding duplicate tax payments, and mitigating risk during acquisitions.
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Improve payment planning accuracy
Forecast property tax amounts with greater precision, helping you align escrow collections with real obligations.
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Managing peak call volumes
Tips for reducing call center strain during tax season and improving homeowner communication.
