DigitalTax® Tru-Pay™

Real-time refund mitigation tools

Overview

Prevent property tax refunds before they happen

DigitalTax Tru-Pay is a free, cloud-based refund mitigation service that helps government agencies and mortgage servicers streamline property tax data management and reduce errors that lead to property tax refund payment errors. By integrating seamlessly with existing systems, Tru-Pay automates data ingestion, validates escrow tax amounts, and eliminates refund scenarios before they occur. There’s no need to alter your file format or take on added IT work.

Backed by Cotality’s investment in secure, scalable technology, Tru-Pay delivers a modern, efficient solution for digital property tax payment accuracy and tax compliance, at no cost to taxing authorities or mortgage servicers.

Where to access :
No items found.
money_off

No-cost solution

DigitalTax Tru-Pay is available at no charge to eligible tax agencies and mortgage servicers. Access advanced automation and real-time tax refund mitigation tools without impacting your budget.

autorenew

Real-time data sync

Automated ingestion and validation ensure the latest property tax data is processed within minutes. Stay ahead of deadlines and eliminate lag from manual updates or delayed files.

price_check

Advanced refund prevention

Tru-Pay mitigates up to 2.5x more tax collector payment refunds than traditional methods by proactively identifying risks before payment. Minimize costly errors and improve financial accuracy.

money_off

No-cost solution

DigitalTax Tru-Pay is available at no charge to eligible tax agencies and mortgage servicers. Access advanced automation and real-time tax refund mitigation tools without impacting your budget.

autorenew

Real-time data sync

Automated ingestion and validation ensure the latest property tax data is processed within minutes. Stay ahead of deadlines and eliminate lag from manual updates or delayed files.

price_check

Advanced refund prevention

Tru-Pay mitigates up to 2.5x more tax collector payment refunds than traditional methods by proactively identifying risks before payment. Minimize costly errors and improve financial accuracy.

desktop_cloud

Seamless system compatibility

Tru-Pay works with your current file formats and platforms. No reformatting or IT lift is required, making implementation fast, simple, and disruption-free.

Features

Next-gen property tax processing

DigitalTax Tru-Pay reflects Cotality’s commitment to innovation. With fast data ingestion, refund mitigation, and seamless, secure integration, it delivers unmatched accuracy and savings—free for agencies and servicers seeking a smarter tax refund solution.

A focused young woman wearing glasses is sitting at a wooden desk, looking intently at a silver laptop with one hand resting on her chin.

Centralized document exchange

Enable secure, centralized access to tax documents for taxing agencies and mortgage servicers. Reduce back-and-forth email chains and keep all stakeholders aligned with the latest documentation.

Daily data ingestion

Receive the latest tax data within minutes through secure, automated ingestion. Keep tax collector payment files current throughout the cycle without manual intervention or processing delays.

Refund validation dashboard

Gain real-time, parcel-level visibility into refund risks. Agencies can proactively resolve discrepancies before payments are sent, reducing refunds and enhancing tax compliance.

Raw data standardization

Submit your existing file layout as-is. Our system standardizes incoming tax data to meet processing requirements—no reformatting, no disruptions, just clean and ready-to-use data.

A focused young woman wearing glasses is sitting at a wooden desk, looking intently at a silver laptop with one hand resting on her chin.

Centralized document exchange

Enable secure, centralized access to tax documents for taxing agencies and mortgage servicers. Reduce back-and-forth email chains and keep all stakeholders aligned with the latest documentation.

Daily data ingestion

Receive the latest tax data within minutes through secure, automated ingestion. Keep tax collector payment files current throughout the cycle without manual intervention or processing delays.

Refund validation dashboard

Gain real-time, parcel-level visibility into refund risks. Agencies can proactively resolve discrepancies before payments are sent, reducing refunds and enhancing tax compliance.

Raw data standardization

Submit your existing file layout as-is. Our system standardizes incoming tax data to meet processing requirements—no reformatting, no disruptions, just clean and ready-to-use data.

Top 25

U.S. mortgage servicers are directly connected for secure data exchange and faster, more accurate property tax payments

Fast

validation and processing of updated tax data—supporting same-day ingestion and real-time visibility into refund risks

Flex

integration with your existing systems—Tru-Pay works with current file formats, requiring no tech overhaul for quick, disruption-free adoption

Pricing
No items found.
What our customers are saying
The enhancements that Cotality has made to the payment portal have been wonderful. DigitalTax Tru-Pay helped decease staff time spent on refunding payments, and we’re pleased to report a huge decrease in file errors.
Lehua Mossa
Treasurer - Tax Collector, Calaveras County, California
What our customers are saying
DigitalTax Tru-Pay is a game changer. It reduces overpayments, eliminates purchase orders, and streamlines refunds. I highly recommend it to anyone looking for a better way to manage their payment file process.
Maureen Cosgrove
Berkeley Township
What our customers are saying
DigitalTax Tru-Pay cut our duplicate payment refunds from 30 to under 3 per quarter and streamlined operations—reducing manual work and purchase orders, and review time. The impact has been tremendous.
Carl M. Dileo
CTC, Township of Toms River
This is some text inside of a div block.

FAQ

What is DigitalTax Tru-Pay?

How is it different from previous versions of Tru-Pay?

Who is eligible to use DigitalTax Tru-Pay?

What benefits can a taxing authority expect from DigitalTax Tru-Pay?

What benefits can mortgage servicers and homeowners expect from DigitalTax Tru-Pay?

What other services and insights are offered by Cotality Government Solutions?

How can we help you?

Let's get this conversation started! Our team is here to provide you with more information and answer any questions you may have.

Trying to reach us by phone?

Get in touch with our sales team at (866) 774-3282. We're here Monday to Friday from 7 a.m. to 5 p.m. CT.

Looking for support?

Visit our dedicated support page to find support for all our products.

Contact details