Our people, insights and actions help build a more resilient society, and our approach is driven by our mission and vision which have people and society at their core.
At Cotality, we recognize the profound responsibility we carry - not just to our clients and employees, but to the communities where we live, work, and play. Our core values guide every decision we make and every innovation we pursue.
This online report, updated annually, explores our social, environmental and economic/community impact - from supporting our people and contributing to local communities to managing our operational footprint and helping clients plan more resilient, energy-efficient homes. The focus is on Cotality UK, with wider contributions from our global business clearly identified.
Responsible business also depends on strong governance. Alongside our impact, we explain how oversight, ethical conduct and the responsible use of data and technology support accountability and trust.
Employee Engagement and Recognition
People make the difference
Our achievements start with our employees, their knowledge, skills and motivation to innovate and deliver for our customers and society. Their wellbeing is central to our operation which is why we:
- host a platform for peer-to-peer recognition and rewards where UK staff made over 3000 posts to highlight colleagues' great work over the past year
- rewarded 65 employees for their continued years of service and dedicated commitment to Cotality
- give employees a specific budget, updated quarterly, for products and services that support their individual wellbeing
- gives staff access to mental health support, including up to 12 free sessions of mental health coaching and therapy
- sponsor an annual steps challenge to encourage staff to get active and build new connections with colleagues
- support learning through at least eight hours of annual learning encouraged for each colleague, plus events such as our annual Hackathon which encourage and enable innovation using state-of-the-art technology and processes.
And to encourage an inclusive community across remote locations, we sponsor Employee Resource Groups (ERGs) that foster impact through education, opportunities, celebration, and community service.
Great Place to Work
In 2026, for the second consecutive year, Cotality UK has been officially named one of the UK’s Best Workplaces™ in the Large Category by Great Place To Work®. This recognition celebrates Cotality as one of the top large employers across all industries in the UK, highlighting our commitment to a high-trust, high-performing culture.
This prestigious ranking is a testament to Cotality’s dedication to fostering a culture of leadership, transparency, and innovation. What makes this award unique is that it is based entirely on what current employees say about their experience working at the company.
Sustaining the Environment
We believe that building a resilient society starts with how we operate and extends to the transformative power of our services. Managing carbon emissions is central to the resilience of both.
Carbon Emission Report
2025 verified performance for Scope 1 and 2 Emissions:
• Total Location-Based Emissions: 13 tCO2e
2025 Scope 3 emissions
• 93 tCO2e
As specified in the UK Government's PPN 006 Technical Standard, Scope 3 emissions included are limited to upstream transport and distribution; waste generated in operations; business travel; employee commuting and downstream transportation and distribution.
All figures are calculated using the UK Government's GHG Conversion Factors for Company Reporting 2025.
We participate in CDP’s environmental disclosure process to share information about our environmental impacts and how we manage them. Our submission, as part of the global Cotality family, supports transparency and helps us identify opportunities to strengthen our environmental management and reporting over time.
Sustainable Office Space
Pursuant with the Sustainability Accounting Standards Board (SASB), we identify no significant risks from our operations that substantially impact the environment.
Internally, we are holding ourselves to high standards, having achieved an EPC A rating and 100% electrification of heating at our refurbished Solihull headquarters. The shift to a more hybrid and remote work model has also reduced the number of employees commuting to offices daily, resulting in a significant reduction in emissions.
Better intelligence for reslient homes.
Climate risk comes in two forms, physical and transitional. We help with both.
We crunch millions of data points into a comprehensive 360-degree view that helps landlords and lenders mitigate impacts on their property portfolio. That way, they can focus on the future and better prepare to weather any storm that comes their way.
Hyper-local physical Climate Risk data reveals physical threats today, tomorrow, and 30 years into the future, including flooding, subsidence, overheating, coastal erosion, wind, hail and wildfire.
Our Retrofit 360 solution is helping landlords, lenders and the public sector navigate transition risk with end-to-end support from digital twins for every home to quality assurance of works- to meet regulatory and resident requirements alike.
Promoting thriving and healthy communities
At Cotality, we believe in empowering our people to make a meaningful impact in the communities where we live and work. Through paid volunteer time off and company-wide initiatives, we support local people within our communities as well as local causes that matter to our team.
Cotality Cares
We support colleagues to contribute to causes that matter to them, while building the skills and connections that help them serve clients and communities. Cotality provides 32 hours of paid volunteer time off annually, with a broad approach to volunteering to incorporate time spent with registered charities but also wider contributions to the communities we live and work in, such as donating blood, first aid training or acting as a parent helper on a school trip.
Each year we coordinate opportunities for colleagues to volunteer together. Cotality Cares Day is our dedicated day of service, bringing together employees across departments to give back.
This day reflects our commitment to community and collective action. In 2025, more than 1,600 colleagues across seven countries took part in volunteering, contributing over 12,000 hours to more than 200 charitable organisations.
A Sustainable Supply Chain
We are committed to working with a sustainable supply chain, which encompasses a diversity of suppliers from small local firms to large multinational companies.
Locally, that means cleaners who are paid a fair wage and eco-friendly products, and caterers who source food locally and who have worked with us to minimise food waste. We recycle where feasible, including donations of branded merchandise to Northleigh House School and other childcare providers following our rebrand.
Our next step is to explore ways in which we can embed our values in our procurement of physical goods, complex IT equipment, and significant outsourced services. Our goal is to encourage and ensure that the businesses we work with not only meet operational needs but also align with our values – supporting responsible sourcing, fair labour practices, and environmental stewardship wherever possible.
Governance
Strong governance underpins how Cotality operates and helps us manage risk, use data and technology responsibly, and maintain the trust of our clients, colleagues and communities.
Our Board has overall oversight of the company's key risks, while the leadership team is responsible for their day-to-day management. The Audit Committee provides more detailed oversight of risk management and internal controls, including compliance, information and cyber security, business continuity, legal and regulatory risks.
This is supported by specialist governance structures covering key areas of our business:
- Environmental, social and governance: our Environmental, Social and Governance Committee brings together senior leaders and representatives from across the business to oversee the ESG programme. It meets routinely and reports to the Executive Committee.
- Risk and compliance: the Enterprise Risk Management Executive Committee identifies and oversees significant business risks, while the Enterprise Compliance Committee oversees our Compliance Management System. Both meet at least quarterly, with compliance also supported by committees operating within individual business areas.
- Data governance: our Enterprise Data Governance Committee oversees how data is acquired, produced, defined, distributed and used, bringing together senior expertise from data operations, compliance, information security, finance, technology, data science and product development.
- Responsible AI: our Artificial Intelligence Governance Committee provides oversight of Cotality's AI programme.
- Model governance: dedicated Model Governance and Model Review Committees provide oversight of models used within Cotality's products and solutions, drawing on expertise from legal, compliance, product and data science.
These formal structures are reinforced by policies and mechanisms that guide individual behaviour. Our Code of Conduct sets expectations for how colleagues work, while a confidential Ethics & Compliance Hotline and EthicsPoint provide routes for employees to raise concerns anonymously. Our Public Policy and Industry Relations Policy also requires political activity to be conducted consistently with the law and Cotality's values.
Together, these arrangements provide multiple layers of oversight, from the Board and Executive Committee through specialist governance committees to the policies that guide everyday decisions. For a business built around property intelligence, this is particularly important in ensuring that innovation, data and emerging technologies are accompanied by appropriate scrutiny and accountability.
