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Contractor Workspace™

All-in-one job management for contractors

Overview

Powerful, purpose-built job management for contractors who demand speed, clarity, and control

Contractor Workspace gives you complete operational and financial visibility across your entire portfolio. From first instruction to final invoice, it connects your teams, schedules, costs, and performance in one live environment – so you can accelerate completion rates, improve SLA performance, increase first-time fix outcomes, and protect margins.

Whether delivering for insurers by integrating with Claims WorkspaceTM or managing housing and repair contracts, Contractor Workspace keeps your business moving – and growing.

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Make faster, smarter decisions

See job status, costs, and performance insights in real-time so you can identify issues, adjust plans, and keep jobs on track

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Protect margins with financial control

Strengthen cashflow and reduce costs with a clear view of job-level costs and margins – and track performance across budgets, labour, and materials in real-time

automation

Accelerate every job with smart automation

Automate administration, reduce manual work, and simplify team and equipment coordination to keep jobs moving faster from instruction to completion

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Keep teams and stakeholders aligned

Ensure project success and enhance collaboration between office staff, field teams, and suppliers with real-time updates and shared data sources

Features

The features behind faster jobs and stronger margins

Deliver better performance, smarter resource deployment, and full financial visibility across every project

A laptop screen is displaying a user dashboard.

Data-driven insights for smarter decision-making

Track KPIs, monitor margins, and receive real-time performance alerts. With full visibility and integration with Claims Workspace, you can intervene early, protect profitability, and forecast cashflow with confidence.

Efficient job scheduling and resource planning

Assign trades and suppliers with real-time visibility of workload, location, and skillset. Sync schedules, track milestones, and deploy resources efficiently to improve performance and reduce idle time.

On-site mobile access and updates

Give field teams live access to job details, forms, pricing, and documentation. Capture photos, notes, and approvals to reduce repeat visits, improve first-time fix rates, and accelerate sign-offs.

Automated task and trade assignments

Streamline job registration, auto-allocate trades based on defined rules, and generate consistent documentation through custom templates and workflows. You’ll reduce manual admin and waste, and create standardised processes that scale with your business.

A laptop screen is displaying a user dashboard.

Data-driven insights for smarter decision-making

Track KPIs, monitor margins, and receive real-time performance alerts. With full visibility and integration with Claims Workspace, you can intervene early, protect profitability, and forecast cashflow with confidence.

Efficient job scheduling and resource planning

Assign trades and suppliers with real-time visibility of workload, location, and skillset. Sync schedules, track milestones, and deploy resources efficiently to improve performance and reduce idle time.

On-site mobile access and updates

Give field teams live access to job details, forms, pricing, and documentation. Capture photos, notes, and approvals to reduce repeat visits, improve first-time fix rates, and accelerate sign-offs.

Automated task and trade assignments

Streamline job registration, auto-allocate trades based on defined rules, and generate consistent documentation through custom templates and workflows. You’ll reduce manual admin and waste, and create standardised processes that scale with your business.

5% - 10%

revenue improvement since East2East Claim Solutions started using Contractor Workspace

20%

more jobs completed monthly by East2East since Contractor Workspace deployment

30%

reduction in time spent on administrative tasks for teams at East2East

Pricing
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What our customers are saying
"We pride ourselves on delivering high-quality services built on technology, expertise, and quality. By deploying Contractor Workspace, we’ll ensure our customers benefit from peace of mind and reliable outcomes."
Ian Flanagan
RFM Group
What our customers are saying
"We’re excited to deploy Cotality’s Contractor Workspace. By harnessing data transparency and automation, we’re taking a decisive step forward in our commitment to service excellence."
Kelly Sharpe
Watches of Switzerland Group
What our customers are saying
"Responding quickly and effectively is crucial for arranging planned and emergency accommodation, and Contractor Workspace gives us the data, insight, and speed we need."
Tim Goodman
Insurance Claims Accommodation Bureau (ICAB)
What our customers are saying
"We’re thrilled to deploy Contractor Workspace. As a fully integrated, end-to-end solution, it will enable teams to concentrate on settling claims quickly and enhancing the overall claims journey through automation, efficiency, and visibility."
Russell Crewe
Evolution Claims Management
What our customers are saying
"Contractor Workspace gives us total visibility, automation where appropriate, and oversight where needed. We’ve increased capacity because we can identify opportunities, address bottlenecks, and reduce repetitive administration work."
Gary Briggs
East2East Claim Solutions
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