Claims Workspace™
Centralize claims data, make faster decisions
Simplify, collaborate, and accelerate claims
Claims Workspace is a powerful claims management platform that simplifies workflows, enhances collaboration, and accelerates property claim resolutions. Designed for efficiency, it centralizes claims data, automates key processes, and ensures secure, seamless claim handling from start to finish. With smart automation and real-time insights, Claims Workspace empowers teams to work smarter—not harder—delivering faster, more accurate outcomes with confidence.
Pick one location for all your needs
Review and edit property claim estimates, add photos, and maintain documentation and communications in one central location.
Easily create, assign, and monitor claims in an environment where access is customizable by role to make collaboration simple
Control your own data and access
Retain 100% control over your data and gain valuable insights. Track cycle times and other key performance indicators to empower data-driven decision-making. Access your data at any time to ensure team alignment and workflow compliance.
Eliminate double entry in claims
Integrate your claims management software with other Cotality solutions, and state-of-the-art platforms from best-in-industry service providers for an automated claims process workflow that avoids duplicate information and is just right for you.
Pick one location for all your needs
Review and edit property claim estimates, add photos, and maintain documentation and communications in one central location.
Easily create, assign, and monitor claims in an environment where access is customizable by role to make collaboration simple
Control your own data and access
Retain 100% control over your data and gain valuable insights. Track cycle times and other key performance indicators to empower data-driven decision-making. Access your data at any time to ensure team alignment and workflow compliance.
Eliminate double entry in claims
Integrate your claims management software with other Cotality solutions, and state-of-the-art platforms from best-in-industry service providers for an automated claims process workflow that avoids duplicate information and is just right for you.
Be confident with award-winning security
Minimize cycle times and ensure data security for your organization and policyholders. Workspace boasts 99.9% uptime and has been awarded three ISO certificates: Business Continuity ISO 22301, Information Security ISO 27001, Application Security ISO 27034.
Creating efficiency with agile claims workflows
Workspace, our cloud-based system, streamlines property claims workflows through collaboration and automation.
Access a centralized, holistic view of all your ongoing claims projects to ensure transparency and efficiency. Easily supplement your workflows with robust API integrations with the top Insurtech vendors to customize your property claims process.
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Customized claims automation workflows
Tailor workflows to your company’s unique needs, policies, and best-practices to ensure optimal efficiency and productivity. Customized assemblies allow carriers and service providers to automatically align via guided property claim resolution steps and documentation, resulting in faster, more accurate claims resolutions.
Split and assign claims tasks
An organized workspace allow you to split and assign claim tasks among multiple parties within the same claim record. Dividing tasks can improve property claim efficiency and reduce cycle times to make your job easier and improve customer satisfaction.
Estimate contents with ease
Estimate inventory and value personal property contents in real-time. Create a new contents list or upload an existing contents list into the system. Then in only a few clicks, you can price items with configurable, internet-based results.
Holistic visibility for each claim
Create a transparent process by ensuring complete visibility for internal or external task assignments. Easily access all claims-related files, such as estimates, photos, sketches, and other related documents.
FAQ
How do I choose a claims management software system?
When evaluating a claims management software system, it is important to review the data behind the software since data quality determines the quality of the results. It is also important to make sure you get the support that you need.
How can I ensure my data is secure with Cotality Workspace?
Your reputation is everything…
Third-party security data breaches are on the rise and in order to protect your information you should require that all of your technology partners that handle your sensitive customer data meet a specific industry standard for cybersecurity.
Simply requiring a generic level of security is like buying a drug without FDA approval; hiring an unlicensed adjuster; taking legal advice from a non-accredited lawyer.
This product/service has been manufactured/delivered under the controls established by quality/environmental management systems that conforms to ISO/IEC 27001:2013 / ISO/IEC 27701:2019 which has permitted exclusions (e.g.., clause 8.3 Design and development of products and services) and has been certified by MSECB.
